Ilumible Privacy Policy
This policy describes how Ilumible collects, uses and protects your personal information when using our online scheduling platform.
1. Data Collection and Use
Ilumible collects information necessary to provide our scheduling services, including: name, email, phone and scheduling preferences. We use this data to: manage your reservations, send confirmations and reminders, improve our services and ensure a personalized experience.
2. Data Protection (LGPD)
We strictly follow the General Data Protection Law (LGPD). Your data is treated with security and confidentiality. You have the right to access, correct, port and request deletion of your data. We do not share your information with third parties without your consent, except when required by law.
3. Communications
We send essential notifications related to your appointments (confirmations, reminders and changes) via email and/or WhatsApp. You can manage your communication preferences through your account settings. We may also send communications about news and service improvements, which you can opt out of.
4. Security
We implement technical and organizational measures to protect your data, including encryption, regular backups and access controls. Our servers are monitored 24/7 and we follow industry best security practices to ensure the protection of your information.
5. Cookies and Tracking
We use cookies and similar technologies to improve your experience, remember your preferences and understand how you use our platform. You can control cookie usage through your browser settings, but this may affect some website functionality.
6. Contact and Support
For privacy questions, requests related to your data or any other questions, contact our DPO:
wendel@ilumible.com